{"page":{"id":"indysoft","name":"IndySoft","url":"https://status.indysoft.com","time_zone":"Etc/UTC","updated_at":"2026-10-10T21:28:19.423Z"},"incidents":[{"id":"361018e00f4f43cb9f6a02426daf6029","name":"Investigating login issue for Azure Gov customers","status":"resolved","created_at":"2026-09-24T15:54:33.767Z","updated_at":"2026-09-28T02:21:43.279Z","monitoring_at":null,"resolved_at":"2026-09-28T02:21:43.279Z","impact":"minor","shortlink":"https://status.indysoft.com/#incident-361018e00f4f43cb9f6a02426daf6029","started_at":"2026-09-24T15:54:33.767Z","page_id":"indysoft","scheduled_for":null,"scheduled_until":null,"incident_updates":[{"id":"779422b202b6448b8da3d1020b04bab1","status":"resolved","body":"Fixes have been applied and issue has been resolved.  Please notify Support if you encounter any issues.","incident_id":"361018e00f4f43cb9f6a02426daf6029","created_at":"2026-09-28T02:21:43.279Z","updated_at":"2026-09-28T02:21:43.279Z","display_at":"2026-09-28T02:21:43.279Z","affected_components":[{"code":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}],"deliver_notifications":true},{"id":"97a8ebf5c1e2497c882b85cb5e817494","status":"identified","body":"We have identified the issue and implementing a fix in a rolling manner to minimize disruption.","incident_id":"361018e00f4f43cb9f6a02426daf6029","created_at":"2026-09-26T00:08:20.470Z","updated_at":"2026-09-26T00:08:20.470Z","display_at":"2026-09-26T00:08:20.470Z","affected_components":[{"code":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}],"deliver_notifications":true},{"id":"608fbc02eb0e4b5483b7fb28a06dea55","status":"investigating","body":"Investigating login issue for Azure Gov customers","incident_id":"361018e00f4f43cb9f6a02426daf6029","created_at":"2026-09-24T15:54:33.767Z","updated_at":"2026-09-24T15:54:33.767Z","display_at":"2026-09-24T15:54:33.767Z","affected_components":[{"code":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}],"deliver_notifications":true}],"components":[{"id":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}]},{"id":"0546c7f9977a456fa75939671f35b475","name":"Investigating issue uploading or downloading files","status":"resolved","created_at":"2026-09-22T18:17:44.859Z","updated_at":"2026-09-22T23:03:50.171Z","monitoring_at":null,"resolved_at":"2026-09-22T23:03:50.171Z","impact":"minor","shortlink":"https://status.indysoft.com/#incident-0546c7f9977a456fa75939671f35b475","started_at":"2026-09-22T18:17:44.859Z","page_id":"indysoft","scheduled_for":null,"scheduled_until":null,"incident_updates":[{"id":"5d15846b16184634b0e707f828061230","status":"resolved","body":"This issue has been resolved","incident_id":"0546c7f9977a456fa75939671f35b475","created_at":"2026-09-22T23:03:50.171Z","updated_at":"2026-09-22T23:03:50.171Z","display_at":"2026-09-22T23:03:50.171Z","affected_components":[{"code":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}],"deliver_notifications":true},{"id":"fdc84985371b4e3392f51f28fba01dbe","status":"monitoring","body":"Issue has been identified and a fix has been applied.  If you are encountering the issue, please log out and back in.  Please reach out to Support if you are still encountering this issue.","incident_id":"0546c7f9977a456fa75939671f35b475","created_at":"2026-09-22T21:08:40.539Z","updated_at":"2026-09-22T21:08:40.539Z","display_at":"2026-09-22T21:08:40.539Z","affected_components":[{"code":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}],"deliver_notifications":true},{"id":"5c6486bc950e4923aea07da21b405eee","status":"investigating","body":"We are investigating an issue where uploading or downloading may impact certain Azure Gov customers.","incident_id":"0546c7f9977a456fa75939671f35b475","created_at":"2026-09-22T18:17:44.859Z","updated_at":"2026-09-22T18:17:44.859Z","display_at":"2026-09-22T18:17:44.859Z","affected_components":[{"code":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}],"deliver_notifications":true}],"components":[{"id":"d67ee3ed402747ed90eb6971f4e60fcc","name":"Gov"}]},{"id":"78faea1e454d4e78b74d0b07d946eab8","name":"Session Expired login error","status":"resolved","created_at":"2026-09-03T13:29:36.604Z","updated_at":"2026-09-03T13:31:47.215Z","monitoring_at":null,"resolved_at":"2026-09-03T13:31:47.215Z","impact":"minor","shortlink":"https://status.indysoft.com/#incident-78faea1e454d4e78b74d0b07d946eab8","started_at":"2026-09-03T13:29:36.604Z","page_id":"indysoft","scheduled_for":null,"scheduled_until":null,"incident_updates":[{"id":"9ea95f972eec46c1ba19bb7a5017a8e5","status":"resolved","body":"A recent security change prompted the message. Clicking on login again resolved the issue.  Issue should be resolved now.","incident_id":"78faea1e454d4e78b74d0b07d946eab8","created_at":"2026-09-03T13:31:47.215Z","updated_at":"2026-09-03T13:31:47.215Z","display_at":"2026-09-03T13:31:47.215Z","affected_components":[{"code":"8C0BC47BBA064D6B8583570B0B0D1869","name":"IndySoft Customer Portal"}],"deliver_notifications":true},{"id":"b32d84c1963041909a2296c011cdd595","status":"investigating","body":"Users may get a Session Expired message on login.  Clicking on Login In Again will allow users to login.","incident_id":"78faea1e454d4e78b74d0b07d946eab8","created_at":"2026-09-03T13:29:36.604Z","updated_at":"2026-09-03T13:29:36.604Z","display_at":"2026-09-03T13:29:36.604Z","affected_components":[{"code":"8C0BC47BBA064D6B8583570B0B0D1869","name":"IndySoft Customer Portal"}],"deliver_notifications":true}],"components":[{"id":"8C0BC47BBA064D6B8583570B0B0D1869","name":"IndySoft Customer Portal"}]},{"id":"1ae30562175c424fbf4df0db317cde9e","name":"Page layout for certain items may be impacted","status":"resolved","created_at":"2026-08-24T18:28:15.694Z","updated_at":"2026-08-30T21:41:26.298Z","monitoring_at":null,"resolved_at":"2026-08-30T21:41:26.298Z","impact":"none","shortlink":"https://status.indysoft.com/#incident-1ae30562175c424fbf4df0db317cde9e","started_at":"2026-08-24T18:28:15.694Z","page_id":"indysoft","scheduled_for":null,"scheduled_until":null,"incident_updates":[{"id":"fe37495399f94e41943936057767acb8","status":"resolved","body":"The patch rollback has held and printing/page layout is working normally. We have monitored since August 28 with no further reports or anomalies, and are marking this incident resolved. Thank you for your patience \u2014 if you still see layout issues, please contact IndySoft Support.","incident_id":"1ae30562175c424fbf4df0db317cde9e","created_at":"2026-08-30T21:41:26.298Z","updated_at":"2026-08-30T21:41:26.298Z","display_at":"2026-08-30T21:41:26.298Z","affected_components":[],"deliver_notifications":true},{"id":"239c8c91a1b34e478f23c7610248248d","status":"monitoring","body":"Patch rollback has been completed and printing issues seems to be resolved. We will continue to monitor the situation for today.","incident_id":"1ae30562175c424fbf4df0db317cde9e","created_at":"2026-08-28T15:37:21.680Z","updated_at":"2026-08-28T15:37:21.680Z","display_at":"2026-08-28T15:37:21.680Z","affected_components":[],"deliver_notifications":true},{"id":"d00490510b7e499e83a542a2271d2cbc","status":"identified","body":"We will be performing scheduled maintenance tonight, August 27 from 7:00 pm -11:00 pm US Eastern Time.\n\nDuring this window we are reverting a recent maintenance patch to resolve a printing issue reported by customers. Reverting restores the previously stable configuration.\n\nWhat to expect:\n\nA brief service interruption while the change is applied. Users will be disconnected and should sign back in once the window closes.\nNo data changes are involved in this work.\n\nWe will update this notice when the maintenance is complete. If you continue to see printing problems after the window, please contact IndySoft Support.","incident_id":"1ae30562175c424fbf4df0db317cde9e","created_at":"2026-08-27T20:28:20.676Z","updated_at":"2026-08-27T20:28:20.676Z","display_at":"2026-08-27T20:28:20.676Z","affected_components":[],"deliver_notifications":true},{"id":"bf5bd83f519b4bcd9cbfd41f7ed07938","status":"monitoring","body":"We are continuing to monitor for any further issues.","incident_id":"1ae30562175c424fbf4df0db317cde9e","created_at":"2026-08-26T13:29:00.836Z","updated_at":"2026-08-26T13:29:00.836Z","display_at":"2026-08-26T13:29:00.836Z","affected_components":[],"deliver_notifications":true},{"id":"edef31c2a95b4d548ab96ac948021344","status":"monitoring","body":"We will be implementing a fix soon and monitor the situation for the next 24 hours.  Next update will occur tomorrow.","incident_id":"1ae30562175c424fbf4df0db317cde9e","created_at":"2026-08-24T21:31:03.117Z","updated_at":"2026-08-24T21:31:03.117Z","display_at":"2026-08-24T21:31:03.117Z","affected_components":[],"deliver_notifications":true},{"id":"8fc2a7c6cd974b19bd6b19661877c92a","status":"identified","body":"We identified an issue with a print driver/process and working on implementing a fix soon.","incident_id":"1ae30562175c424fbf4df0db317cde9e","created_at":"2026-08-24T19:42:27.374Z","updated_at":"2026-08-24T19:42:27.374Z","display_at":"2026-08-24T19:42:27.374Z","affected_components":[],"deliver_notifications":true},{"id":"c9a435167ad64c18b1774c6477134ba6","status":"investigating","body":"We are currently investing an issue with print layout when viewing/printing certain items.","incident_id":"1ae30562175c424fbf4df0db317cde9e","created_at":"2026-08-24T18:28:15.736Z","updated_at":"2026-08-24T18:28:15.736Z","display_at":"2026-08-24T18:28:15.736Z","affected_components":[],"deliver_notifications":true}],"components":[]},{"id":"185f82f74c0848908bc627a454357be8","name":"Azure hardware issue in US West region.","status":"resolved","created_at":"2026-07-23T15:09:27.987Z","updated_at":"2026-07-23T19:47:45.810Z","monitoring_at":null,"resolved_at":"2026-07-23T19:47:45.793Z","impact":"major","shortlink":"https://status.indysoft.com/#incident-185f82f74c0848908bc627a454357be8","started_at":"2026-07-23T15:09:27.987Z","page_id":"indysoft","scheduled_for":null,"scheduled_until":null,"incident_updates":[{"id":"8aaa27f3c38548be900ad0c1365d8e9a","status":"resolved","body":"We believe we are out of impact by the recent Azure outage.  All services look restored without degraded performance.","incident_id":"185f82f74c0848908bc627a454357be8","created_at":"2026-07-23T19:47:45.793Z","updated_at":"2026-07-23T19:47:45.793Z","display_at":"2026-07-23T19:47:45.793Z","affected_components":[{"code":"7AC3B567230B4CE29381A016CA7BFAD6","name":"Americas"}],"deliver_notifications":true},{"id":"b417daa317ec4def9fa5f103a0904ed7","status":"monitoring","body":"Microsoft rolled back a recent change and we are fully operational.  We will continue to monitor the situation for any residual impact for another hour.","incident_id":"185f82f74c0848908bc627a454357be8","created_at":"2026-07-23T18:44:53.976Z","updated_at":"2026-07-23T18:44:53.976Z","display_at":"2026-07-23T18:44:53.976Z","affected_components":[{"code":"7AC3B567230B4CE29381A016CA7BFAD6","name":"Americas"}],"deliver_notifications":true},{"id":"90371d6200154f469e985c596acaaf6b","status":"monitoring","body":"We have remediated to minimize customer disruption while we continue to monitor the ongoing Azure outage.  Customer should be able to function as normal but may see degraded performance.","incident_id":"185f82f74c0848908bc627a454357be8","created_at":"2026-07-23T17:59:00.491Z","updated_at":"2026-07-23T17:59:00.491Z","display_at":"2026-07-23T17:59:00.491Z","affected_components":[{"code":"7AC3B567230B4CE29381A016CA7BFAD6","name":"Americas"}],"deliver_notifications":true},{"id":"297579525e124821a53f2ee3694b9909","status":"identified","body":"We have identified the issue.  Microsoft has posted that there is an Azure outage for West US region and we are being impacted.","incident_id":"185f82f74c0848908bc627a454357be8","created_at":"2026-07-23T16:19:28.169Z","updated_at":"2026-07-23T16:19:28.169Z","display_at":"2026-07-23T16:19:28.169Z","affected_components":[{"code":"7AC3B567230B4CE29381A016CA7BFAD6","name":"Americas"}],"deliver_notifications":true},{"id":"f732854a45ba4c06950ab8574a6a2b45","status":"investigating","body":"We are investigating Azure hardware issue in US West.  Some customers may experience performance or login issues.","incident_id":"185f82f74c0848908bc627a454357be8","created_at":"2026-07-23T15:09:28.079Z","updated_at":"2026-07-23T15:09:28.079Z","display_at":"2026-07-23T15:09:28.079Z","affected_components":[{"code":"7AC3B567230B4CE29381A016CA7BFAD6","name":"Americas"}],"deliver_notifications":true}],"components":[{"id":"7AC3B567230B4CE29381A016CA7BFAD6","name":"Americas"}]},{"id":"ace05843b7c249d193f6188a53b66896","name":"Some European Sites seeing login issues","status":"resolved","created_at":"2026-07-22T10:45:14.182Z","updated_at":"2026-07-22T12:32:48.717Z","monitoring_at":null,"resolved_at":"2026-07-22T12:32:48.697Z","impact":"major","shortlink":"https://status.indysoft.com/#incident-ace05843b7c249d193f6188a53b66896","started_at":"2026-07-22T10:45:14.182Z","page_id":"indysoft","scheduled_for":null,"scheduled_until":null,"incident_updates":[{"id":"f10ec19fb13c4f509a0956ff474c8bda","status":"resolved","body":"We believe the issue has been identified and resolved.","incident_id":"ace05843b7c249d193f6188a53b66896","created_at":"2026-07-22T12:32:48.697Z","updated_at":"2026-07-22T12:32:48.697Z","display_at":"2026-07-22T12:32:48.697Z","affected_components":[{"code":"2D877CF5E7454D779620EEB2C7CA2609","name":"Europe"}],"deliver_notifications":true},{"id":"a388e33687eb47498092bf4f81451d8b","status":"investigating","body":"We are currently investigating this issue affecting some customers in the European region.","incident_id":"ace05843b7c249d193f6188a53b66896","created_at":"2026-07-22T10:45:14.264Z","updated_at":"2026-07-22T10:45:14.264Z","display_at":"2026-07-22T10:45:14.264Z","affected_components":[{"code":"2D877CF5E7454D779620EEB2C7CA2609","name":"Europe"}],"deliver_notifications":true}],"components":[{"id":"2D877CF5E7454D779620EEB2C7CA2609","name":"Europe"}]}]}